Inquiry and Messaging Privacy Policy
Effective September 10, 2026. This policy covers information you provide through TrueWave USA's inquiry form and our SMS and MMS program.
Information and use
We collect the contact and business details you submit, your inquiry, and your messaging choices. We use them to respond to you, arrange demos and appointments, provide support, and send marketing texts only when you've separately agreed to them. We retain the submitted number, consent wording, choices, and receipt time to document your preferences.
Sharing and protection
We don't sell or share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent won't be shared with third parties, except service providers that help us operate and deliver the messaging program. Authorized staff and service providers may process inquiry information as needed to provide our services. We may disclose information when required by law.
Your choices
You can submit an inquiry without agreeing to texts. Reply STOP to unsubscribe from texts or HELP for assistance. For access, correction, deletion, or privacy questions, email results@truewaveusa.com. We retain information as needed to handle your inquiry, document consent and withdrawals, and meet applicable obligations.
See our Messaging Terms of Service.