Certified Training
Built Around Your Practice
Virtual training is included with every TrueWave device, or add in-person training for hands-on support. Both options lead to the same certification.
Two ways to train
Virtual training is included with every device. In-person training is available as an optional add-on for practices that want on-site support.
On-demand certification, included with every device
Your team gets login access to the full training library, on-demand modules, live onboarding with a TrueWave specialist, and operator certification — all online.
- Online, on-demand access — train new hires any time
- Live onboarding session with a TrueWave specialist
- Downloadable quick-reference protocol and setup guides
- Operator certification for every team member who completes the track
Hands-on support at your practice
A TrueWave specialist comes to your location for dedicated, hands-on training with your team and your device. Ideal for practices that want extra confidence on day one.
- On-site session tailored to your team's workflow
- Direct device handling and technique coaching
- Same certification track, with live Q&A
- Available as an optional add-on — ask about availability
What your team learns
Short, practical modules built around how a busy cash-pay practice actually runs.
Device Fundamentals
How the TrueWave system works, handpiece care, TrueDepth™ settings, and daily setup and shutdown.
Session Workflow
Step-by-step session flow, applicator technique, comfort tuning, and documentation habits for a consistent 10-minute session.
Client Experience
How to introduce the service, set expectations, and deliver a session clients want to come back for.
Front-Desk Playbook
Scheduling, package structures, cash-pay conversations, and scripts your team can use on day one.
Operator Certification
A short assessment at the end of the track. Pass it and your operator earns a TrueWave certificate for your records.
Ongoing Updates
New modules, refreshers, and workflow updates are added over time and stay available to your whole team.
Included with every device
Virtual training comes standard, so your team can get certified without adding to your investment.
- Online, on-demand access — train new hires any time, at their pace
- Live onboarding session with a TrueWave specialist
- Downloadable quick-reference protocol and setup guides
- Operator certification for every team member who completes the track
- Virtual Training is included with every TrueWave device, no extra fee
Ready to train your team?
Talk with us about virtual training, in-person onboarding, and how fast your practice can be up and running.